Note: CSV export and log download are only available for UNLIMITED tier users. PRO and ULTRA tiers can save results history but cannot export to CSV.
Understanding Credits
How Credits Work
domTrace uses a credit-based system to track usage:
1 credit = 1 resolved domain check: Credits are only deducted for domains with resolved results (available or taken status). Domains that return "unknown" status do not consume credits.
Daily reset: Credits reset at 12:00 AM Pacific Time (PDT/PST)
Persistent tracking: Credit usage persists across login/logout sessions
Tier limits: Each tier has a daily credit limit (FREE: 100, PRO: 2,000, ULTRA: 6,000)
💡 Credit Deduction Policy: Only domains with definitive results (available or taken) consume credits. If a domain check returns "unknown" status due to network issues, timeouts, or other technical reasons, no credit is deducted. This ensures you only pay for successful, resolved domain checks.
Pay-as-you-go (PAYG) Credits
PRO, ULTRA, and PAYG tier users can purchase additional PAYG credits:
Pricing: $10 for 10,000 PAYG credits
Expiration: PAYG credits expire 30 days after purchase
Pooling: Multiple purchases pool together - when you add more credits, all existing credits have their expiration extended to 30 days from the new purchase
Expiration Display: Your expiration date is shown on the profile page "Available PAYG Credits" card
Email Notifications: You'll receive an email notification 5 days before your credits expire, reminding you to use them or add more
Usage: PAYG credits are used first before daily credits (for PRO/ULTRA tiers)
Dollar Credit
Dollar credit is a balance that can be exchanged for PAYG credits or subscription tiers:
Exchange Options:
$10.00 → 1,000 PAYG Credits (expires in 30 days)
$10.00 → 1 month Pro subscription
$30.00 → 1 month Ultra subscription
How Dollar Credit is Added:
Admin additions: Regular admin can add up to $50.00 per transaction. Super admin can add up to $200.00 per transaction to any user.
Promo codes: Promo codes created by regular admin: $50.00 max. Promo codes created by super admin: $200.00 max.
Referral rewards: Up to $200.00 (referral rewards are created by super admin only).
Maximum Total Balance: Regular users: $50.00 maximum. Super admin users: $200.00 maximum.
Usage: Dollar credit can be exchanged from your profile page
Non-expiring: Dollar credit does not expire but is subject to maximum balance limits
Credit Limit Exceeded
When you reach your daily credit limit, you'll see an alert message. You can either:
Wait for the daily reset (12:00 AM Pacific Time)
Upgrade to a higher tier for more credits
Purchase PAYG credits (PRO, ULTRA, and PAYG tiers)
Exchange dollar credit for PAYG credits (if you have dollar credit balance)
Subscription Tiers
FREE Tier
Perfect for getting started:
Up to 20 domains per run
1 parallel lookup (sequential checking)
Up to 5 runs per day
1-second delay minimum
Default TLDs only (.com, .net, .org)
100 credits/day
PRO Tier
For domain investors and founders ($9.99/month or $79/year):
A tracked domain's status changes (e.g., from "Available" to "Taken")
Daily automated checks detect any status changes
WHOIS Information: View detailed domain information by clicking the info icon (i) next to any favorite (paid tiers)
Tier Limits:
FREE tier: Not available (upgrade required)
PRO tier: Track up to 10 domains
ULTRA tier: Track up to 50 domains
UNLIMITED tier: Track unlimited domains
Pro Tip: Use domain tracking to monitor domains you're interested in but aren't currently available. You'll be the first to know when they become available!
Note: Domain tracking requires the domain to be in your favorites list first. Make sure to favorite a domain before enabling tracking.
Managing Your Account
Profile Settings
Access your profile to:
Update your personal information (name, email)
Change your password
View your current tier and subscription status
Manage account preferences
Account Deletion
You can delete your account at any time from your profile settings. This will disable your account (soft delete) and you won't be able to log in anymore. Super admin accounts cannot be deleted.
Tips & Tricks
Use file upload for bulk checking - it's faster than typing domains manually
Start with a small test run to understand how the system works
Use appropriate delays to avoid rate limiting (especially for free tier)
Check your credits before starting large runs
Use custom TLDs (PRO+) to check multiple extensions at once
Monitor your daily credit usage to plan your checking schedule
Pause long-running checks if you need to stop temporarily
Frequently Asked Questions
How accurate are the domain availability checks?
domTrace uses multiple methods for accuracy including DNS lookup and WHOIS queries. While we strive for 100% accuracy, domain registration status can change rapidly. Always verify availability directly with a registrar before purchasing.
Can I check custom TLDs?
Custom TLD selection is available for PRO, ULTRA, and UNLIMITED tiers. FREE tier users are limited to default TLDs (.com, .net, .org).
What file formats are supported for upload?
Currently, only .txt files are supported. The file should contain one domain name per line.
What timezone are timestamps in?
All timestamps use Pacific Time (PDT/PST - America/Los_Angeles timezone), including domain check timestamps, credit reset times, and activity logs.
How do I upgrade my tier?
Visit the Pricing page to see available tiers and pricing. Contact support or use the upgrade options in your profile to change your subscription tier.
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Make a Donation
Thank you for considering a donation! Your support helps us continue improving and maintaining domTrace.
Minimum donation: $1.00
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